Refund Policy
Last updated: 7/21/2025
No Refund Policy
Important Notice
We do not give refunds.
All purchases of credits for Prime Photo AI are final and non-refundable. By purchasing credits, you acknowledge and agree that no refunds will be provided under any circumstances.
Why No Refunds?
Our no-refund policy exists because:
- AI processing resources are consumed immediately upon image generation
- Generated images are delivered instantly and cannot be "returned"
- Our service provides immediate digital value that cannot be revoked
- Credits do not expire, so unused credits retain their value indefinitely
Before You Purchase
We encourage you to:
- Try our service with any free credits provided
- Read our Terms & Conditions carefully
- Start with a smaller credit package to test the service
- Contact our support team if you have any questions
Service Issues
If you experience technical issues with our service that prevent you from using your credits:
- Contact our support team immediately
- We will work to resolve technical issues promptly
- In cases of verified service failures, we may provide additional credits
- This does not constitute a refund but rather service restoration
Disputed Charges
If you believe you have been charged in error:
- Contact us immediately at support@primephotoai.com
- Provide details of the disputed transaction
- We will investigate legitimate billing errors
- Verified billing errors will be corrected promptly
Credit Expiration
Good news: Your purchased credits never expire. This means you can use them at your own pace without worrying about losing their value over time.
Contact Us
If you have questions about this refund policy or need assistance with our service, please contact us at support@primephotoai.com
Agreement
By purchasing credits and using Prime Photo AI, you acknowledge that you have read, understood, and agree to this no-refund policy.